If a request is submitted on a form specifically designed to verify military service, you may answer the request on the form. However, if the request form was designed to verify civilian service, DO NOT USE THE FORM. Instead, make a reply on NA Form 13072, Summary of Service.
If the request asks for service data: Furnish (1) branch, (2) dates of active duty (do NOT provide dates of active duty for training), (3) character and type of separation, and, (4) if requested, final grade. If ONLY basic service data is requested and the form submitted is not appropriate for reply (see above), furnish the requester a simple Statement of Service.
If the request asks for a DD Form 214: Furnish a deleted separation document UNLESS the requester is a routine user or the veteran has specifically authorized the release of an undeleted separation document.
If the request asks for disciplinary data:
If the request asks for academic training information: See instructions outlined under Training in this case reference guide.
If the request asks for a personal evaluation of veteran’s character and abilities: Advise the requester that, “This center does not offer opinions regarding character and abilities of former military personnel.”
If the request asks for salary figures: Advise the requester to contact the appropriate military finance center.
If the request asks for medical data: Furnish a copy of the SF 88, Report of Medical Examination (i.e., final physical). NOTE: If veteran discharged for physical disability, check if disability is documented on SF 88. If not, review record further for Medical Board Survey.
IMPORTANT! You must REVIEW the final physical and/or Medical Board Survey for any derogatory, psychiatric, or substance abuse data. If data of this nature appears on the forms, see NPRC 1865.103 for further instructions concerning detrimental and confidential information.
Source: NPRC 1865.50