Pay records are not considered a part of the military service record; and therefore, are usually not contained in the record.  REFER requester to the agencies shown below, as appropriate.

DISCHARGED PERSONNEL:

AIR FORCE:            Defense Finance and Accounting Service
                                    Denver Center, DAA
                                    Denver, CO   80279

ARMY:                      Defense Finance and Accounting Service
                                   Indianapolis Center
                                   Indianapolis, IN 46249-0130

NAVY:                       Commanding Officer, DFAS
                                    Cleveland Center
                                    Cleveland, OH  44199

MARINE CORPS:   Commanding Officer, DFAS
                                    Kansas City Center
                                    1500 E. 95th Street
                                    Kansas City, MO  64197

COAST GUARD:     Commanding Officer
                                    Settlement Records
                                    U.S. Coast Guard
                                    Military Retired Pay Center
                                    444 Southeast Quincy Street
                                    Topeka, KS  66683

RETIRED PERSONNEL:

AIR FORCE:             Defense Finance and Accounting Service
ARMY:                       Cleveland Center
NAVY:                        P.O. Box 99191
USMC:                       Cleveland, OH   44199-1126

COAST GUARD:     Commanding Officer
                                    Settlement Records
                                    U.S. Coast Guard
                                    Military Retired Pay Center
                                    444 South East Quincy Street
                                    Topeka, KS  66683

BENEFICIARIES OF DECEASED RETIREES:

AIR FORCE:             Defense Finance and Accounting Service
ARMY:                       Denver Center, DAA
NAVY:                        Denver, CO  80279
USMC:

COAST GUARD: Commanding Officer
                                   Settlement Records
                                   U.S. Coast Guard
                                   Military Retired Pay Center
                                   444 South East Quincy Street
                                   Topeka, KS  66683

IF a requester sends a second inquiry because the finance center has advised him or her to contact our facility a second time, review the service record for any pay data (there probably will not be any), and prepare the following reply:

“Military service records usually contain information about dates of active duty and active duty for training, promotions and reductions, assignments, specialties, performance ratings, schooling, awards, and disciplinary actions.  Service records DO NOT usually contain information or documents relating to pay.  Occasionally, a stray leave and earnings statement or Form W-2, Wage and Tax Statement, is found.  However, no such stray documents were found in your record.  We are sending your inquiry to the (fill in appropriate finance center) for further reply.  That agency can best advise you on its retention schedules and whether or not the records sought are still available.”

 Source:  NPRC 1865.101