NATIONAL ARCHIVES AND RECORDS ADMINISTRATION
National Personnel Records Center
St.
Louis, Missouri 63132-5100

NPRC 1865.16C
February 11, 2002

SUBJECT:  Release and access guide for military personnel and related records at NPRC

1.  Purpose.  This memorandum issues a revised release and access guide for military personnel, medical and related records at NPRC.  This guide has been developed with the assistance of the Department of Defense, the military service departments, and the United States Coast Guard.  The office of the General Counsel (DoD), the Defense Privacy Board, and the Department of Defense have found the guide to be acceptable.  The guide is transmitted as an attachment hereto.

2.  Cancellation.  NPRC 1865.16B is canceled.

3.  Reason for revision.  This memorandum was revised to (1) update references to other NPRC directives; (2) incorporate all current changes; (3) clarify and update DOD release policies; (4) update references to NPRC organizations; and (5) update outside agency addresses.

4.  Relation to other directives.  Detailed procedural instructions on most categories of inquiries listed in this guide are covered in other Center directives.  Using the guide in conjunction with the instructions should provide adequate guidance in the majority of situations encountered.  The guide will be of particular value in dealing with the requests that have not been covered specifically in the directives system.  Any question regarding the release of information should be referred to the Management Systems Staff (NRPS) through supervisory channels.  (NOTE:  In any case where the guide is noted to be at variance with another publication, notify NRPS.)

5.  Forms.  This memorandum makes use of the following forms.

DD Form 214, Report of Separation from Active Duty

 

R. L. HINDMAN
Director


NATIONAL ARCHIVES AND RECORDS ADMINISTRATION
National Personnel Records Center
St.
Louis, Missouri 63132-5100

NPRC 1865.16C CHGE 1
November 21, 2003

SUBJECT:  Release and access guide for military personnel and related records at NPRC

1.  Purpose.  This memorandum transmits a page change to NPRC 1865.16C.

2.  Explanation of changes.  Part 1 has been updated to reflect new addresses for referring requests to:

            a. Active Air Force recruiters and Air Force Reserve recruiters.

            b. Active Navy recruiters and Navy Reserve recruiters.

 3.  Instructions.  Remove pp. 3/4 of Part 1 and insert the revised pp.

 

R. L. HINDMAN
Director


RELEASE AND ACCESS GUIDE FOR MILITARY PERSONNEL AND RELATED
RECORDS AT THE NATIONAL PERSONNEL RECORDS CENTER

TABLE OF CONTENTS

Paragraph Title

Paragraph Number

General

1

Definitions

2

Specific offices of the Armed Forces to contact when coordination is required

3

Freedom of Information Act and amendments thereto

4

Privacy Act

5

Other types of records requiring special consideration

6

Confidentiality of Drug and/or Alcohol Abuse Patient Treatment Records

7

Special conditions which may require deviation from stated policies

8

Denials

9

General policy regarding extent of information to be furnished

10

Routine uses of Department of Defense records at NPRC (MPR)

11

Requirements of a complete authorization

12

Federal Government Agencies and Representatives, Routine Uses (Including Military)

Part 1

State and Local Governments

Part 2

Foreign Governments and non-nationals residing outside the U. S.

Part 3

Individuals whose records are involved

Part 4

Private associations, businesses, organizations, individuals (other than veteran) general public

Part 5


 

Appendix A

Blanket Routine Uses applicable to DoD records unless noted otherwise

Appendix B-1

Routine Uses of the Military Personnel Records Jacket Files A0640-10a TAPC and Official Military Personnel File, A0640-10b TAPC

Appendix B-2

Routine Uses of the Health Care and Medical Treatment Record System, 
10040-66b DSAG

Appendix B-3

Routine Uses of Correctional Reporting System (CRS), A01190-47 DAMO

Appendix C-1

Routine Uses of the Air Force Military Personnel Records System FO 36 AF PCC

Appendix C-2

Routine Uses of Air Force Dental Health Records FO 44 AF SGC

Appendix C-3

Routine Uses of Air Force Medical Records System FO 44 AF SGE

Appendix C-4

Routine Uses of Air Force Correction and Rehabilitation Records; FO 31 AF SPA

Appendix C-5

Routine Uses of Air Force Family Advocacy Program Record System FO 44 AF SGQ

Appendix D-1

Routine Uses of Navy Personnel Records System NO 1070-3

Appendix D-2

Routine Uses of Navy and Marine Corps Health Care Treatment Record System NO 6150-2

Appendix D-3

Routine Uses for Medical Department Professional/Technical Personnel Development; NO 6150-1

Appendix D-4

Routine Uses of U.S. Navy/Marine Corps Individual Correctional Records; NO 1640-1

Appendix D-5

Routine Uses of Summary courts-martial and non-bad conduct discharge courts-martial -- Navy and Marine Corps; NO 5814-1

Appendix D-6

Routine Uses of Family Advocacy Program System NO 1752-1

Appendix E

Routine Uses of the Marine Corps Military Personnel Records System (OQR/SRB) MMN00006

Appendix F-1

General Routine Uses applicable to DOT records unless noted otherwise

Appendix F-2

Official Officer Service Records, DOT/CG 626

Appendix F-3

Enlisted Personnel Records System DOT/CG 629

Appendix F-4

USCG Military Personnel Health Record System DOT/CG 572


RELEASE AND ACCESS GUIDE FOR MILITARY PERSONNEL AND RELATED
RECORDS AT THE NATIONAL PERSONNEL RECORDS CENTER

1.      General.  This guide sets forth procedural policies for the release of military personnel and medical records information in response to the recurring types of inquiries received by the National Personnel Records Center, National Archives and Records Administration, St. Louis, Missouri.  To facilitate its use, the guide is arranged according to the five broad categories of inquiry sources, each category representing a part, as follows:

Part 1. 

FEDERAL GOVERNMENT AGENCIES AND REPRESENTATIVES, ROUTINE USES (INCLUDING MILITARY)

Part 2. 

STATE AND LOCAL GOVERNMENTS

Part 3. 

FOREIGN GOVERNMENTS, AND NON-NATIONALS RESIDING OUTSIDE THE UNITED STATES

Part 4. 

INDIVIDUALS WHOSE RECORDS ARE INVOLVED

Part 5. 

PRIVATE ASSOCIATIONS, BUSINESSES, ORGANIZATIONS, INDIVIDUALS (OTHER THAN VETERAN), GENERAL PUBLIC

2.      Because of the many varieties of ways in which inquiries are written and the many special circumstances that may surround a case, these release policies cannot always be applied literally.  Individual consideration must come to bear when there is reason to believe or suspect an inquiry may involve some peculiar condition not immediately evident in the stated purpose.

3.      While it is impossible to enumerate all the various special circumstances that may be encountered, the ones most likely to occur are set forth in paragraphs 6 and 8 of this introduction.  This method is used since it would be impractical to incorporate them through-out the various parts of the guide.  This means, of course, that users must thoroughly familiarize themselves with this introduction and commit to memory the special circumstances set forth herein.  These special conditions may apply even to the seemingly simplest case.  Careful analysis and good judgment in the handling of each inquiry are therefore mandatory.

4.      In unusual or "borderline" situations where the case is not covered or where the guide does not fit the specific circumstances involved the appropriate directives of the Department of Defense or of the military services should be consulted for guidance.

5.      The disposition of each request arising under the guide must conform to the legal requirements of the Freedom of Information Act (5 U.S.C. 552), the Privacy Act (5 U.S.C. 552a), and the implementing regulations of the Department of Defense and the military departments.  If there is apparent conflict between the guide and the Acts and implementing regulations, the Acts and regulations shall prevail.

6.      Definitions.  Following are some special terms as used in this guide.

a.      Access to records.  The inspection of records in NPRC custody, whether in person or by mail, including photocopies of records and the disclosure of information.

b.      Armed force.  Any of the following:  Air Force, Army, Coast Guard, Marine Corps, or Navy.  "Armed Forces" means the foregoing collectively.

c.      Consent.  Written authorization to comply with a request from the individual concerned; the next of kin when such individual is deceased; the individual's legal representative officially designated in writing, or legal guardian when the individual has been declared incompetent.  If the Member of Congress or a member of his/her staff implies, either in writing or verbally, that he/she has the veteran's consent, this also constitutes consent.

d.      Next of kin.  The next of kin is defined as any of the following:  widow or widower, son, daughter, father, mother, brother, or sister, Please note that "widow" or "widower" is defined as a woman (or man) who has lost her husband (or wife) by death and has not married again.  See paragraph 12a below for special requirements for Army medals.

1.      Specific offices of the Armed Forces to contact when coordination is required.  Throughout this guide mention is made of certain conditions under which a request must be coordinated with or forwarded for action to the armed force whose records are concerned.  The specific offices with which these matters should be coordinated or to which inquiries would be forwarded are:

a.      Air Force.  Headquarters, AFPC, 550 C Street West, Suite 19, Randolph AFB, TX 78150-4721.  (Questions relating to reserve duty are directed to Headquarters, Air Force Reserve Personnel Center, Denver, Colorado 80280-5000.)

b.      Army.  Commander, U. S. Army Reserve Personnel Center, ATTN:  ARPC-ZCC, St. Louis, Missouri  63132-5200.

c.      Coast GuardCommandant, U. S. Coast Guard, Military Personnel Command, MPC-S-3, 2100 2nd Street SW, Washington, DC 20593-0001.

d.      Marine Corps or Navy medical records.  Naval Personnel Command, Retired Records Section, PERS 313E, Room 5409, NPRC.

e.      Marine Corps personnel recordsU. S. Marine Corps Liaison Officer, NPRC.

f.        Navy personnel records.  Naval Personnel Command, Retired Records Section, PERS 313E, Room 5409, NPRC.

1.      Freedom of Information Act and amendments thereto.

a.      Original act.  The Freedom of Information Act (P.L. 90-23, June 5, 1967) had little effect on release procedures at NPRC because it specifically excluded from its provisions personnel and medical files and similar files the disclosure of which would constitute a clearly unwarranted invasion of personal privacy.

32 CFR 286, 32 CFR 286a, and Defense Privacy Board decisions list items of information pertaining to military personnel which normally may be released WITHOUT an unwarranted invasion of privacy:

 

Name

 

Dates of Service

 

Rank/Grade

 

Date of rank/grade

*

Salary

 

Present and past duty assignments (including geographical location)

*

Future assignments which have been finalized

*

Office phone number

 
 
 

NOTE:  Actual awards and decorations
are not releasable.  Information
concerning entitlement and copies of
award citations are releasable.

 

Source of commission

 

Military education level

 

Promotion sequence number

 

Decorations and Awards-------

 

Education/schooling (military)

**

Duty Status

 

 

Photograph (non-releasable data, such as social security number, recorded on the photo must be deleted)

 

 

Records of courts-martial trials (unless classified)

 

 

Serial/service numbers.  (Those issued prior to the use of the social security number as the service number.  See subpar.  18b of NPRC 1864.102 for further details.)

 

 

Place of induction and separation

 

 

*

These items obviously relate to active duty personnel only.

 

** 

Records processed at NPRC generally concern individuals with discharged or retired status.

 

If requested, the above items normally may be released without the veteran's consent. For deceased service personnel, the following items also may generally be released:

 

Date and place of birth

 

Date and geographical location of death

   

Place of burial

It also should be noted that although the Privacy Act, as interpreted by the OMB Guidelines of July 9, 1975, does not protect the records of deceased individuals from disclosure, the Freedom of Information Act authorizes the withholding of some data to protect the privacy of the next of kin.

Although the Freedom of Information Act provides for the above items to be released without the veteran's consent, it is important to remember that if there is reason to suspect an unethical or improper use on the part of the requester, the request should be forwarded to the appropriate official of the Armed Forces concerned.

NPRC Memorandum 1864.102 also offers definitive guidelines and instructions on the Privacy and Freedom of Information Acts.  See also NPRC 1864.113 for FOIA processing guidelines.

b.      Amendments.  As with the original Act, the 1974 amendments to the Freedom of Information Act (P.L. 93-502, November 21, 1974) had little impact on NPRC's release policies.  They did, however, require certain special procedures, including (1) a determination and acknowledgment within 20 working days of receipt of request as to whether or not the requested information could be furnished, and (2) an annual statistical report on requests made under the Act.

1.      Privacy Act.  The Privacy Act of 1974 (P.L. 93-579, December 31, 1974), effective September 27, 1975, effected a number of new requirements relating to access by an individual to his own records, and on disclosures to agencies and to individuals other than the individual named in the record.  Under the Act, agencies were required to publish in the Federal Register all systems of records maintained on individuals, the "authorized disclosures" from such records, their "routine uses," and all records categories that were to be specifically exempt from the provisions of the Act.  Records that may be exempted from the access provisions of the Privacy Act are outlined in NPRC 1864.102.  This revision of the release guide reflects the changes resulting from the Privacy Act, the agency notices in the Federal Register, and the implementing regulations of the Department of Defense, the military departments, the U. S. Coast Guard, court decisions, and determinations of the Defense Privacy Board.  See NPRC 1864.102 for additional processing guidelines for Privacy Act requests.

2.      Other special types of records requiring special consideration.  In addition to the categories of records listed in NPRC 1864.102 as "exempt" from certain provisions of the Privacy Act, the following categories must also be screened out before access is granted, whether in person or by mail:

a.      Privacy of other individuals named in a record.  If the record contains information of a sensitive nature about another individual, that portion may not be made available when granting access to the veteran or former employee (or their authorized representatives).  To protect the personal privacy of the other individual(s), an extract or copy will be made, deleting only the personal information pertaining to the other individual(s).

Prior to September 27, 1975, some components issued single blanket orders or other official documents concerning such personnel actions as promotions, discharges, temporary duty orders, permanent change of station orders, etc.  Those documents contained limited amounts of information about each of the individuals named in them, such as the SSN, home of record, home address, etc.  Nevertheless, disclosure of the documents to the individuals named in them is not prohibited by the Privacy Act as long as:

                                                        i.            The documents are filed in their official personnel records;

                                                      ii.            The documents previously were furnished to the named individuals; and

                                                    iii.            The documents were created prior to September 27, 1975.

b.      Medical information that may adversely affect the individual identified therein.  This paragraph refers to medical records that may contain any of the following:

                                                        i.            Records relating to a mental, psychoneurotic or personality disorder;

                                                      ii.            Diagnosis or implication of sexual deviation;

                                                    iii.            Any illness that carries a uniformly unfavorable prognosis.

When such information is observed in the record, and if the request cannot be satisfied without it, consult NPRC 1865.103, Ch 3, pars. 3-7, which require referral of records with such information to the Air Force, Navy, Marine Corps and Coast Guard for a determination of releasability.  Army records are not referred and the requester is informed that the records can only be released to a physician.  If the requester contests the offer to release the records to a physician, refer the records to the Department of the Army.  If NPRC offers to release the type of medical records described in subpars. B (1) thru (3) to the veteran's personal physician who has the veteran's authorization, this is not considered to be a denial of records.  In effect, NPRC is offering to make the records available to the veteran through the personal physician.

c.      Information compiled in anticipation of civil action.  An individual may not be granted access to any information compiled in reasonable anticipation of a civil action or proceeding.  This information includes but is not limited to attorney work products.  A "civil proceeding" may be defined as quasi-judicial and preliminary judicial steps occurring prior to actual litigation.  NOTE:  NPRC employees reasonably may expect to find few instances of such records included in military personnel and medical records processed at this Center.  When such information is discovered, the request and record are referred to the supervisor.

d.      Information furnished by others under express or implied promise of confidentiality.  If the record contains material which would reveal the identity of a source who furnished information to the Government under an express promise that the identity of the source would be held in confidence, or prior to September 27, 1975, and under an IMPLIED promise that the identity of the source would be held in confidence, the request will be forwarded to the Armed Force concerned.

3.      Confidentiality of Drug and/or Alcohol Abuse Patient Treatment Records.  The screening of records for drug and/or alcohol abuse patient treatment material is covered in NPRC 1865.103 and NPRC 1864.108.

4.      Special conditions that may require deviation from stated policies.  The following special conditions should be looked for when replying to any inquiry.  When these conditions exist, the action indicated should be taken:

a.      Third party requests that do not state a purpose other than those covered in subpar. 4a, above.  Return, asking for the purpose of the request.  This does not apply to requests from Federal agents to review files if the agency has been listed as a routine user of the records of the Armed Force concerned, or to any source whose right to the information for any purpose is established.  The veteran himself does not have to state the purpose of his request insofar as releasability is concerned.  Purpose is sometimes necessary, however, for a clear understanding of what information is needed.  The purpose also need not be stated if the request is for information releasable under the FOIA.

b.      Inquiries suspected of being ill intended.  Requests which directly or by implication ask disparaging questions about a veteran or express criticism or mere curiosity of him, or which contain any kind of threat or other indication of malicious intent, will be referred through channels to the Core Manager or Branch Chief involved to determine whether the inquiry should be forwarded to the Armed Force concerned.

c.      General statement on requests from next of kin, mental institutions, legal guardians for the mentally incompetent, persons with power of attorney, etc.  Requests from these sources are mentioned in various parts of the guide.  Such requests must be carefully checked to determine if the requester has a legal consent order, or authorization, or power of attorney.  If they do, treat the same as requests from the veterans themselves as long as the authorization (power of attorney) is within 12 months of the date of the request.  It should also be noted that the power of attorney should be specific enough to mention the disclosure of records.

d.      Requests involving controversial issues.  These will be forwarded to the Armed Force concerned.

  1. Denials.  This guide is primarily designed to handle routine requests.  Specific memorandums on the Privacy Act (NPRC 1864.102) and FOIA (NPRC 1864.113) are published separately and offer processing instructions for inquiries which specifically cite either the Privacy or Freedom of Information Act.  A routine request that cites either the Privacy Act or FOIA, but seeks items of information not releasable to the general public under FOIA may be returned to the requester if it lacks the signature of the veteran or his/her next of kin.

This action is not considered to be a denial of records.  A true denial of records (to the subject of the records) can only be handled by the legal custodian of the records system (the appropriate branch of the military service).  Should an appeal to a denial (appropriately made by a branch of military service) be received in this Center, NPRC employees should bring the inquiry to the supervisor's attention.  The appeal should be referred to the office that completed the initial denial action.  Be sure to inform the requester of the referral.

NOTE:  If the request seeks only items of information releasable to the general public under FOIA, these may be furnished without the veteran's signature.

6.      General policy regarding extent of information to be furnished.  Since this guide is designed to show what information may be furnished in response to the various types of requests, it usually indicates the maximum that may be released.  In actual practice, however, the rule is to respond to an inquiry only to the extent of the requested information plus whatever explanation may be necessary to clarify.  Requests that do not state what information is wanted should be returned for further explanation.

7.      Routine uses of Department of Defense records at NPRC (MPR) Appendices A-F list the "routine uses" of Department of Defense and Coast Guard records.  The appendices are provided primarily as background in support of the basic memorandum and Parts 1 through 5 of the guide.  Except when the guide refers the user of this memorandum to the appendices, NPRC employees use the guide and the appropriate procedural instructions to process requests received at the Center.  Although there may appear to be some contradictions between the guide and the appendices, the guide (Parts 1-5) was developed by NPRC and approved by the Armed Forces and the Defense Privacy Board as a means to ensure consistency in processing requests for information from records stored at NPRC.  Questions on releasability should be referred to the Management Systems Staff (NRPS) or the Core Manager.

8.      Requirements of a complete authorization.

a.      Under the provisions of the Privacy Act of 1974, we must have the written consent of the individual whose records are involved before considering a request to review a record and/or to furnish information/photocopies from the record.  If the individual is a minor dependent of a veteran, the parent or legal guardian must sign the release.  If the person is mentally incompetent, the legal guardian must sign the release.  (The legal representative or guardian must furnish a copy of the court appointment.)  Although the Privacy Act does not apply to the records of deceased individuals, Department of Defense instructions indicate that we must have the written consent of the next of kin (NOK) if the individual is deceased.  For purposes of the release authorization, the next of kin is defined as any of the following:  widow or widower, son, daughter, father, mother, brother, or sister.  Please note that "widow" or "widower" is defined as a woman (or man) who had lost her husband (or his wife) by death and has not married again.  For Army medals, NOK must follow the following order:  surviving spouse, eldest child, father or mother, eldest brother or sister, or eldest grandchild (see AR 600-8-22).

b.      All authorizations must be signed by the subject of the record.  If the subject of the record is unable to write (cursively), a printed signature is sufficient.  If the subject of the record is unable to write or print his/her name, the authorization (an "X" will be sufficient) must be witnessed by two adults.  If the subject is providing access to a third party, the witnesses must be other than the third party and the third party's company/employer.  The witnesses must also sign and date the authorization.

c.      All authorizations granting a third party (attorney, subject's representative, company, or agent) the right to review a military personnel or medical record, or dependent medical record must be dated.

d.      The authorization remains in effect for one year from the time the subject or his/her next of kin (if the subject of the record is deceased) signs and dates the authorization.  Do not honor authorizations that are more than one year old.

e.      The authorization must specify that the veteran is authorizing the release of military personnel and/or medical records, or dependent's medical records.  While it is not necessary that the authorization itself name the recipient, it must be clear that the veteran who signed the authorization intended whoever had control of the records to release them to the requester.  It is sufficient that another piece of paper (transmittal) indicates where the copies or information will be sent.

                                                        i.            If the authorization specifies only medical records, personnel records will not be released and vice versa if the authorization specifies only personnel records.

                                                      ii.            We do not honor vague authorizations that have been passed from one company to another.  The authorization must specify the company whose agent will complete the review and/or to furnish information/photocopies from the record.

                                                    iii.            We do not honor vague authorizations that do not specify or imply that the subject of the record realizes that his/her military records will be reviewed and/or photocopied.

f.        As long as there is nothing in the signed authorization to indicate the veteran's desire to limit NPRC's response to either photocopies or information, the veteran's signature will be construed as permission to release record information in the most convenient form.

g.      An original request containing the subject's signature or a clear photocopy or carbon copy, or a signed consent form submitted via facsimile (FAX) machine is acceptable.

h.      If, on the authorization submitted, it appears that the signature block or any other portion has been altered in any manner, do not honor the request.


RELEASE OF INFORMATION FROM MILITARY PERSONNEL AND MEDICAL RECORDS ON FILE AT NPRC(MPR), NARA, ST LOUIS FEDERAL GOVERNMENT AGENCIES AND REPRESENTATIVE, ROUTINE USES

Part 1

SOURCE OF REQUEST

SUBJECT/PURPOSE

INFORMATION GIVEN OR DENIED (CONSENT NOT NEEDED UNLESS INDICATED)

1.  Occupant Agencies at the National Personnel Records Center (MPR)

Access to and review of personnel and/or medical records for official functions of their offices.

When the Armed Force concerned has agreed to grant the requesting occupant agency continuing access to records on file in NPRC and these agencies are listed as routine users, see Appendices A-F, the records are furnished on a loan basis for use only within NPRC (MPR).  Officials of the occupant agencies are responsible for assuring that the records are used only by persons that are authorized to use them and in accordance with terms specified in NPRC 1865.58.  If required, the records will be screened in accordance with NPRC 1864.108.

2.  Any Federal Military or Civilian Agency (except Occupant Agencies which are covered in 1, above)

Access to and review of personnel and/or medical records for official functions of their offices.

Access may be granted at the NPRC (MPR), or records may be lent--see note of explanation at end of this item--only in accordance with the routine uses published by the Armed Force concerned (see Appendices A-F).  (Note:  Records cannot be lent to agents for removal from the building, except where special arrangements have been made with the appropriate Core Manager or Branch Chief.)

3.  Any Armed Force

a.  Data on past military service to compute service for current basic pay purposes.

Furnish statement of service, showing any lost time, with character of separation or discharge.

b.  Data on past military service to determine eligibility for retirement, etc.

Furnish statement of service, showing any time lost, and character of separation. Answer questions pertaining to, or furnish copies of, specified personnel and/or medical records including any containing unfavorable information.

c.  Data on past military service to use in current courts martial proceedings, appellate review of courts martial, fraudulent enlistment investigations, proceedings of boards convened to demote or separate member, etc.

Furnish requested information from or copies of personnel and/or medical records, certified under authentication certificate if this is indicated as necessary.  See NPRC 1864.107

 

NOTE:  Requests from a recruiter of any military branch for copies of documents or information from the record other than the DD 214 or other separation document must include the written authorization of the veteran.

a.  Regular Army recruiter

b.  Army Reserve recruiter

DD Form 214/separation document requested for a veteran who served in any branch of service.

Route request to:

Army Recruiting Liaison
Office (USARCRO-PP-RL)
9700 Page Blvd.
St. Louis, MO 63132-5100

NOTE:  USARCRO will request the appropriate record as required:  Do not refer the record with the request.  Notify requester of referral by letter.

NOTE:  Although not recruiters, the various States Adjutants General are considered routine uses of Army records.  Requests for DD Form 214 are processed by the cores.  See Part 2, Item 5.

c. Active Navy recruiters

DD Form 214/separation document for a veteran who served in any branch of service.

Route request to:

Navy Recruiting Command
Room 5007
9700 Page Avenue

St. Louis, MO 63132-5100

NOTE:  Navy Recruiting Liaison Offices will request the appropriate record as required:  Do not refer the record with the request.  Notify requester of the referral by letter.

d. Navy Reserve Recruiters

DD Form 214/separation document for a veteran who served in any branch of service.

Navy Reserve Recruiting Command
Room 3150
9700 Page Avenue
St. Louis, MO  63132-5100

e.  Active Air Force recruiters

DD Form 214/separation document for a veteran who served in any branch of service.

Route request to:

USAF Recruiting Liaison (NPRC)
345th USAF Recruiting Squadron
Room 4545
9700 Page Avenue
St. Louis, MO  63132-5200

NOTE:  USAF Recruiting Liaison Offices will request the appropriate record as required.  Do not refer the record with the request.  Notify requester of the referral by letter.

f.  Air Force Reserve recruiters

DD Form 214/separation document for a veteran who served in any branch of Service.

HQ AFRC/RSOOV
Prevedel Building-3 3W17
9700 Page Avenue
St. Louis, MO  63132-5200

g.  Marine Corps recruiters

DD Form 214/separation document requested for a veteran who served in the:

 

h.  Coast Guard recruiters

 

i.  National Guard recruiters

(Although technically a request from a state agency, requests from NG recruiters are listed here to ensure consistency.)

1.  Army

Written authorization of the veteran required.  Cores process those requests that contain the veteran's authorization.  Those that do not contain the veteran’s authorization are returned as they lack proper signatory authority.

2.  Coast Guard

Written authorization of the veteran required.  Cores process those requests that contain the veteran's authorization.  Those that do not contain the veteran’s authorization are returned as they lack proper signatory authority.

3.  Air Force

The Air Force considers the National Guard to be a joint service component of DoD, and therefore is a Routine User.  Cores respond to the inquiry.

4.  Navy

Covered by Routine Use Statement (see apps. D and E).

5.  Marine Corps

Cores respond to the inquiry.

4.  Any source in this part

a.  Personnel and/or medical information for use in determining suitability for employment or security clearance, eligibility for veterans' preference, eligibility for airman's certificates, total creditable service for any purpose, and the like.

In most cases, review of the personnel/medical records to assist in determining suitability for employment, security clearances, etc., will be made by someone who has direct access to the records, namely, the Military Record Review Unit of the Office of Personnel Management's Investigative Division, or an authorized investigator from the employing agency in accordance with a published routine use (see Appendices A-F).  However, when requests are received direct from the agency concerned for those purposes or any other purpose mentioned in this item, first determine if the requesting agency is a routine user.  If it is not, specific questions concerning personnel/medical records or information are not answered unless the written consent of the veteran is furnished.  If the requester is a part of DoD or mentioned as a routine user, the information/records are furnished.

b.  Personnel and/or medical information for use in determining status of former employees who entered the military service and failed to apply for former position.

Furnish service dates and character of separation.  Answer specific questions such as whether only a short period of active duty was involved, the remainder of which was reserve; whether all or part of the service was voluntary or involuntary; whether service was terminated after hospitalization, and the like, including questions involving unfavorable information.  Furnish any medical information requested.  If veteran is deceased, so state and give date.

c.  Personnel and/or medical information for an agency's use in claims or litigation between the agency and the person whose records are involved.

Furnish copies of or information from personnel and/or medical records.  Certify under authentication certificate if indicated as necessary.

d.  Address for any purpose.

Verify that the requester is listed as a routine use of the system of records.  See Appendices A-F.  If the agency is not mentioned as a routine use, the address is not normally releasable unless accompanied by a written authorization from the veteran.  Refer to supervisor for decision any request for address that indicates compelling and overriding interests such as when the health or safety of any individual would be affected, or when the purpose is to confer a benefit on the veteran.

5.  Office of Personnel Management, Retirement and Insurance Group

Data on military service to compute that which can be used toward Civil Service retirement.

Furnish service dates, time lost, character of separation and related information as requested.  See NPRC Memo 1865.46.

6.  Federal hospitals and penal/mental/correctional institutions (including military)

Personnel and/or medical information needed in treatment or rehabilitation of patients or inmates.

Verify that the requester is a routine use (Appendices A-F).  If it is, furnish the requested information from or copies of personnel and/or medical records including, when specifically requested, information from or copies of confinement and/or academic records.  If the requester is not a routine use, the information cannot be released without the written authorization of the veteran.  Requests from military hospitals for health records are answered by (1) lending the record copies of Army and Air Force veterans; (2) providing copies of the Navy health records to Army and Air Force medical facilities and the record copies to Navy facilities; and (3) providing the record copies of all clinical/treatment (organizational) records to the requesting military facility.  See NPRC 1865.103, Chapter 6, for details.

7.  Federal hospitals and/or medical research agencies (including military)

Medical research.

Furnish information from or copies of medical records.  If volume is great, coordinate with appropriate Armed Forces as to possibilities of lending files or permitting requester to review files on these premises.  In the event of the veteran's death, the request may be forwarded to the next of kin (for such action as is deemed appropriate) is additional information is needed for follow-up purposes.

8.  Federal Parole Offices (ers)

Personnel and/or medical information for use in parole

If the agency and purpose are listed as a routine use of the records (see apps. A-F of this memo), it would not be necessary for the head of the agency to sign the request or to state the law enforcement activity for which the record is sought.  See NPRC 1865.45.

9.  Federal Probation Offices (ers)

Personnel and/or medical information for use in pre-sentence investigations (to assist judges in sentencing convicted persons).

If the agency and purpose are listed as a routine use of the records (see apps. A-F of this memo), it would not be necessary for the head of the agency to sign the request or to state the law enforcement activity for which the record is sought.  See 1865.45.

10. General Accounting Office

Personnel information for use in adjudicating claims and auditing accounts.

If requested, furnish statement of service with character of discharge.  Furnish answers to specific questions concerning personnel records, including unfavorable information.

11.  Selective Service System

Personnel/medical information for use in determining where-abouts and/or draft classification of registrant, and related functions.

Answer specific questions such as dates of service, character, reason and authority for discharge, and identification information such as address, date and place of birth.  Furnish specific medical information requested.

12.  Social Security Administration of the Department of Health and Human Services

Personnel and/or medical information for use in adjudicating claims for social security based on military service.

Furnish requested personnel and/or medical information.

13.  Department of Veterans Affairs NOTE:  See Part 5 for releasing information to the Office of Servicemen's Group Life Insurance.

Personnel and/or medical information for use in administering laws pertaining to veteran's benefits or insurance.

Furnish requested personnel information.  Lend on an indefinite basis record copies of requested medical records.

14.  U.S. Naval Home

U.S. Soldiers and Airmen's Home

Service information to determine applicant's eligibility for admittance.

Furnish requested service information.

15.  Office of Workers' Compensation Programs (OWCP), U. S. Department of Labor

Medical information for use in adjudicating claims pertaining to injuries or illness of U.S. civilian employees who formerly were in the military service.

Furnish information from or copies of requested medical records.

16. Members of Congress

Personnel and/or medical information requested in behalf of people whose records are concerned; or by the NOK if the person whose record is involved is a minor dependent of the veteran; or by the veteran's legally appointed guardian if the veteran has been judicially declared incompetent.

Furnish, with the exceptions indicated below, requested information if Congressman affirmatively indicates the inquiry is made on the basis of a written request from the individual to whom the record pertains, or the NOK if that person is deceased, or by the veteran's legally appointed guardian if the veteran has been judicially declared incompetent; or by the NOK if the person whose record is involved is a minor dependent of the veteran.  When these conditions are not present, information can be furnished only if:  (1) it would be required to be disclosed under the Freedom of Information Act--see par. 4 of the text preceding this guide; (2) the Member requests that the response go directly to the individual whose record is concerned; (3) there are "compelling circumstances affecting the health or safety of an individual....or other overriding interests"; or (4) item 17 applies.  Otherwise, inform the Congressman of this requirement.  EXCEPTIONS when furnishing information:  If medical information is involved which might prove injurious to the physical or mental health of the person whose records are involved, inform MC that such information is not furnished to the person (whose records are involved) but will, upon that person's written consent, be furnished to his personal physician.  If personnel information is involved which may be deleterious to the Armed Force concerned, or involves any special legal or other controversial problem coordinate with the appropriate Armed Force.  See 1865.103 for additional information concerning requests involving medical records.

17.  Either house of Congress, any committee or subcommittee thereof

a.  Either House for any purpose.

b.  Any committee or subcommittee to the extent of matter within its jurisdiction.

Furnish requested information.

18.  Justice Department, U. S. Postal Service, Treasury Department

Personnel and/or medical information for use in criminal investigations.

Furnish requested information from or copies of personnel and/or medical records if these agencies are listed as a routine use by the Armed Force concerned (see Appendices A-F) or if they qualify under subsection (b)(7) of the Privacy Act.

19.  Justice Department (Includes U. S. Attorneys, but not "Federal Public Defenders."  See NOTE in column 3.)

Personnel and/or medical information for use in civil or criminal action.

Furnish copies of records certified under an authentication certificate unless the person whose records are involved has any type of military status, or the case concerns anyone prominent in the news, or involves a controversial i